One of the most important business lessons learned from the COVID-19 pandemic is that the best leaders put the needs of their people before their own.
The era of letting employees fix their issues is long gone and it’s probably not coming back anytime soon.
Empathy became a critical leadership capability during the pandemic, and the Great Resignation confirmed this to be true.
Companies that did a great job in keeping their people or finding ways to accommodate them despite the massive layoffs have managed to retain their best workers.
Leaders can embrace that feeling of care, empathy, and trust by being advocates of employee well-being, upholding transparency, and making time for their people.
And in the words of Simon Sinek, “The leaders who get the most out of their people are the leaders who care most about their people.”
