As organizations across industries shifted to remote and hybrid working, employees in sectors such as retail, healthcare, transportation, and manufacturing are feeling disadvantaged as they don’t have the remote work option.
These employees, who HR expert Josh Bersin calls deskless workers, also need access to flexible work schedules and extended benefits.
According to Bersin, organizations with deskless employees need a deskless worker experience that is:
– Just as important and effective as the hybrid work strategy.
– Appealing both to potential job candidates and existing employees.
– Based on the unique needs of the workers.
To make the deskless worker experience more competitive, Bersin recommends that HR leaders should also prioritize the following:
– Coaching and development
– Commute support, care, and coverage
– Career pathways and development
– Culture and community
– Communication and collaboration
