When a crisis hits, you are often under pressure to make decisions quickly. This can be challenging especially if you have limited information on the situation
Here are some tips shared by Wharton Dean Erika James on how leaders can make good decisions:
– Articulate and communicate the problem honestly and openly with your team and your organization.
– Ensure that information flows freely across the organization in multiple directions.
– Insist upon and model a culture of ideation, experimentation, and collaboration where every idea is welcome, and failure is expected.
– Embrace and use real expertise wherever you find it in your organization and your broader ecosystem of stakeholders.
– Empower your team with the autonomy to step up, execute decisions swiftly, and pivot as the situation changes.
