A manufacturer’s dedication to the consumer’s digital experience is the biggest predictor of how well the company can weather the current inflationary cycle.
To reap the quantifiable benefits, which begin with the capacity to respond to supply chain difficulties, the transition to industrial B2B E-Commerce must go beyond internal digitization with suppliers.
Here are some of the B2B digitization considerations at the customer level:
– Mobile growth. The use of mobile devices by B2B purchasers is expected to skyrocket throughout 2023 as mobile-dependent millennials take up managerial roles.
– Data analytics. Digitization is accelerated by cutting-edge technology, necessitating new procedures and abilities from managers and leaders in the sector.
– Maximize B2B E-Commerce. Its ability to integrate with an industrial ERP and enable accurate forecasting and inventory management is revolutionary.
As a forward-looking manufacturer, what are you doing differently to digitize B2B communication at the customer level?
